About us

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest-growing airlines in the world.

We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We demonstrate that low cost does not mean low quality. With our fleet of 400+ aircraft, we operate well over 2,300 daily flights, connecting 130+ destinations (of which 40+ are international), welcoming 118 million+ customers on board last year. We have an industry-leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, from a domestic carrier to a global aviation leader.

Right from IndiGo’s start, it has been our mission to connect the vast and diverse India, supporting social cohesion, mobility, and economic progress. With our unparalleled network, we are giving wings to the nation, enabling air travel to all large, medium, and smaller cities across India. Our many first-time flyers are a true testament to this, just as the economy and trade that can flourish because of these connections. And so, our purpose is ‘Giving wings to the nation, by connecting people and aspirations’. This is also briefly captured as ‘India by IndiGo’.

We understand that a highly engaged and motivated workforce leads to higher levels of customer service. Our core strength lies in our remarkably skilled, driven, and dedicated employees, who enable us to deliver courteous and hassle-free service to the 350,000+ customers who fly with us each day. The teamwork displayed by our employees is tangible across our stations and departments. We are proud to have ifly, one of the largest aviation training academies in the world, where the IndiGo spirit is created for over 2,000 people a day.

Over the years a strong IndiGo culture has been built and nurtured. This is centred around our five core values - Always safe, Passionately consistent, Service from the heart, Humility with pride, and Power of We - which our staff exhibit in their daily work. With our Made in IndiGo program, we give room to our home-grown 6E employees to flourish.

At IndiGo, we strive to deliver our customer promise in the most sustainable way possible. With our investments in the new-generation aircraft, we have been able to reduce our CO₂ footprint by approximately 17.3% in FY25 compared to FY16. Today, around 76% of our fleet is new generation, and as a result, we are one of the lowest CO₂ emitting airlines in the world. Apart from this, sustainability is integrated at the operational level, and we are making a series of investments towards more responsible flying including single-engine taxiing, introduction of electric ground vehicles, electronic flight bags and water conservation techniques on-board.

Being a responsible airline, we believe that Corporate Social Responsibility (CSR) is an important aspect of our growth strategy. Our CSR arm, IndiGoReach, contributes towards the goal of sustainable development for communities. We focus on two flagships: Skill development and Heritage conservation. Our efforts in skill development have impacted the lives of over 1 lakh individuals, including 1,000 beneficiaries from transgender community. Additionally, we’ve planted over 1.80 lakh saplings, while nurturing over 1 lakh previously planted trees.

As India’s most preferred airline, we have been recognised by several reputed organisations from around the world:

• We were awarded the “2024 - Airline of the Year” by CAPA – Centre for Aviation.
• We were awarded the “World’s Youngest Aircraft Fleet” in the 100+ aircraft category by ch-aviation.
• We were awarded “Best Low-Cost Airline in India & South Asia” by Skytrax in 2024, for the 14^th time in a row.